Other Common Tribe XR Questions

  • How to Resolve the Crackling Sound

Use: Some PC settings can cause some audio distortion while listening to your music in VR. This is a common fix.

  1. Go to your PC sound settings and looks under Playback.

  2. Select to your speakers and go to the “advanced” tab.

  3. Select your sample rate and change it to 48000 Hz. 

Crackling+Sound.png
  • Finding Your Tribe XR Log Files

Use: If you’re experiencing technical errors or want to report a bug to the Tribe XR team. Accessing your log files is a great way to do this and see the exact issue.

  1. Open your PC File explorer.

  2. Go to:

    C:\Users\[username]\AppData\Local\TribeXR\Saved\Logs

  • Show Hidden Files/Folders in Windows 10

Use: Sometimes Windows 10 can hide a file or folder we need to access for Tribe XR. Whether it’s music or changing another setting, this is how to find any hidden folders.

  1. Open File Explorer from the taskbar.

  2. Select View > Options > Change folder and search options.

  3. Select the View tab and, in Advanced settings, select Show hidden files, folders, and drives and OK.